THE BVS PROMISE:
Connections and diversity are our strength
We will:
- We aim to be at the forefront of change, leading the veterinary profession in a positive direction
- We are committed to diversity, equality and inclusion
- We will build relationships that drive business opportunity and success
In return, we ask you to:
- Be constructively open and honest, valuing the perspectives of others
- Define ourselves and one another by what we are and can be, rather than what we are not
- Welcome all with generosity and with aim to make genuine connections
- Challenge BVS blind spots, while seeking to understand your own
We cheer from your corner
We will:
- We commit to enhancing your opportunities for wellbeing
- We are prepared to always listen and consider feedback
- We provide flexible working arrangements to manage life’s curveballs
- Focus on refining process to maximise flow
In return, we ask you to:
- Go above and beyond where required, taking individual and team responsibility for each other’s and the success of BVS
- Seek support for your wellbeing if you need it and ensure your choices support the wellbeing of others
- Challenge one another to think bigger and go further
- Accept feedback with an open mind and in the spirit, it is intended
Patient Advocacy Drives us
We will:
- We will provide facilities and resources to maximise patient care and client experience
- We provide personal as well as professional support and development
- Measure patient outcomes not financial KPI
In return, we ask you to:
- Be proud of what we do and own it
- Own mistakes, reflect and use learning productively
- Grasp development opportunities, seeing and applying the learning for patient welfare and business success
- Follow the process and be dependable
